Privacy Policy

Last update: 08-07-2025

 

Privacy Policy

This Privacy Policy applies to:
CODE for Communications and Information Technology, a Single Person Limited Liability Company, registered under Commercial Registration No. (1010739970), headquartered in Prince Sultan Street, Al-Sulaymaniyah District, Riyadh, Kingdom of Saudi Arabia.

Definitions

"CODEIT" refers to all programs, websites, systems, products, services, applications, and trademarks owned by CODE for Communications and Information Technology.

"CODE" refers to CODE for Communications and Information Technology.

"User" refers to any individual who accesses, benefits from, or interacts with CODEIT.

"Data" refers to any information, regardless of its source or form, that can directly or indirectly identify an individual. This includes names, national IDs, addresses, phone numbers, license numbers, property records, bank account numbers, credit card details, personal images, and any other personal data.

"Third Party" refers to any party outside the contractual relationship between CODE and the User, including affiliates, service providers, or any other natural/legal person.

"Regulations" refers to all applicable laws and regulations in the Kingdom of Saudi Arabia.

Introduction

This Privacy Policy constitutes a binding agreement between CODE and the User. By accessing or using CODEIT, the User agrees to this Policy and consents to the privacy practices it outlines, including the collection and processing of their data as per the applicable data protection laws in Saudi Arabia.

CODE is committed to safeguarding the personal data of its Users, collected through their interaction with CODEIT. As the data controller, CODE sets out how this data is collected, used, protected, and disclosed.

Scope and Application

This Policy applies to all personal data processing activities carried out by CODE, whether the data belongs to Users or Third Parties acting on behalf of Users. It governs the collection, storage, use, and sharing of data obtained through CODEIT.

Data Collection

CODE collects personal information needed to operate CODEIT and comply with legal and regulatory requirements. The data collected may include:

Account Information: Name, ID number, address, phone number, license number, banking details, etc.

Technical Information: IP address, device type, browser, location, operating system, and other system information.

Media: Images and User profile content.

Financial Information: Payment and transaction data.

Support Media: Screenshots or screen recordings shared during technical support (only if provided by the User).

Contact Information: Emails, messages, or call logs exchanged with CODE.

CODE does not collect or monitor any activity outside of CODEIT and does not use collected data for non-operational purposes.

Methods of Data Collection

Data may be collected in the following ways:

Service Usage: Through User registration and use of CODEIT services.

Direct Communication: When the User contacts CODE via email, phone, website, or social media.

Surveys: Voluntary participation in feedback or surveys conducted by CODE.

Cookies: CODE uses cookies to improve the website experience and remember User preferences. Users may manage cookies through their browser settings.

Purpose of Data Processing

CODE processes personal data for the following purposes:

To enable Users to access and use CODEIT

To improve services, systems, and operations

To verify User identity and understand their needs

To provide marketing communications (with User consent)

To respond to inquiries and resolve issues

To prevent fraud and ensure platform security

To comply with legal requirements (e.g. tax and customs regulations)

To enhance the User experience with customized services

Legal Basis for Data Processing

Consent: Users grant consent when accepting this Privacy Policy. Users may withdraw their consent at any time unless otherwise legally required.

Legitimate Interests: Data is processed for CODE’s legitimate business interests.

Legal Obligations: Data may be processed to fulfill obligations under Saudi law, such as tax and data protection regulations.

User Rights

Users have the following rights under Saudi data protection laws:

The right to be informed about how their data is used

The right to access their data and request a copy

The right to correct or update inaccurate or incomplete data

The right to request deletion of their data

The right to withdraw consent for data processing

To exercise these rights, Users may contact support@codeit.sa. Requests will be processed within 30 days (with the possibility of a one-time extension).

Data Protection and Disclosure

CODE applies administrative, technical, and organizational measures to safeguard User data. Data may be disclosed only in the following circumstances:

With User’s consent

To CODE subsidiaries or affiliates

To service providers (under strict confidentiality agreements)

To financial institutions or payment processors

During mergers, acquisitions, or corporate restructuring

When required by law

CODE does not sell or share data for commercial purposes without the User’s knowledge or legal basis.

Data Retention

Personal data is retained only for as long as needed to fulfill its purpose or to comply with legal obligations. Data may be deleted or anonymized after the retention period unless:

Retention is required by law

The data is involved in an ongoing legal process

If a User requests deletion, this may affect their access to services or records.

Policy Updates

CODE reserves the right to update this Privacy Policy at any time. Users are encouraged to review the Policy periodically to stay informed.

Language

This Privacy Policy is available in both Arabic and English. In case of any discrepancy, the Arabic version shall prevail.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, you can reach us at:

Phone: 0112178441

Email: support@codeit.sa

Effective Date

This Privacy Policy is effective as of January 21, 2024, and applies to all data collected and processed by CODE for Communications and Information Technology.

 

All rights reserved for Code Communications & Information Technology Company © 2025

CodeIT